Longer office hours,
lower productivity
"Today's offices can be plagued with the same kind
of productivity problems that used to be found on factory
floors," said Dan Holtshouse, Director of Corporate
Business Strategy for Xerox, in an August, 2002 company
statement. "When you speed up the production line,"
said Holtshouse, "you put quality, customer satisfaction,
and employee motivation at risk." According to the survey,
the average work day increased by one hour per employee
over the past year.
Holtshouse was commenting upon a survey of Xerox office
workers. 74% of the respondents blamed heavy workloads
for their lack of productivity; other causes of lower
productivity (according to the office workers surveyed)
included:
- complicated work
- unnecessary paperwork
- excessive e-mail and other related technology issues.
Go to
http://www.ergoweb.com for more information.
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